Disruptions to Telstra network – parts of Queensland, including Triple Zero (000) calls

Mobile and landline telephone communications for people using the Telstra network from Rockhampton north and west have been disrupted due to the severe weather impacting much of the State.

Triple Zero (000) coverage in these areas is down for Telstra customers only. Where possible, people impacted by the Telstra outage should use mobile phone coverage of an alternative carrier when needing to call Triple Zero.

The local Telstra exchanges impacted are Gladstone, Rockhampton, Mackay, Townsville, Cairns, Mareeba and Mt Isa.

Police, Fire and Ambulance have established a single temporary number for emergency/Triple Zero calls, which may allow contact to be made with emergency services from some impacted areas (see below table).

If you need to contact Triple-Zero and can’t use an alternative carrier you should:

1. Dial Triple Zero (000);
2. If Triple Zero is unavailable dial the number closest to your locality (see below table);

Exchange Locality and Number
Cairns – 4030 7000
Mareeba – 4030 3340
Townsville – 4750 5581 &  4750 5583
Mt Isa – 4744 1111 & 4744 1808
Mackay – 4968 3530
Gladstone – 4971 3222
Rockhampton Triple Zero (000) – via alternative carrier only

3. If you are unable to make contact through either Triple Zero or the alternative numbers you should attend your local Police, Fire or Ambulance station or hospital if safe to travel.

Please ensure you use these numbers for genuine emergencies only. Telstra are unable to determine when the fault may be rectified and until such time it is anticipated that contact with Police and Emergency Services from affected communities will be limited.

Telstra customers dialing numbers within the Gladstone, Townsville, Cairns, Mackay, Mareeba and Mt Isa exchanges, either via land or mobile, should be able to be connected (a dial tone may not be present). Please note calls to outside of the local exchange area, including Triple Zero and Policelink calls, will not get through.

The Rockhampton Telstra exchange has a total outage and no calls can be sent or received.

Due to widespread localised flooding and the on-going severe weather impacting parts of the State, it is unknown when the problem will be rectified. Until such time it is anticipated that telephone contact for affected Telstra customers, with Police and Emergency Services, will be limited.

Anyone with information which could assist with this matter should contact Crime Stoppers anonymously via 1800 333 000 or crimestoppers.com.au 24hrs a day.

Crime Stoppers is a registered charity and community volunteer organisation working in partnership with the Queensland Police Service.

For all non-urgent police reporting or general police inquiries contact Policelink on 131 444.

This entry was posted in Community News. Bookmark the permalink.

Sign up for myPolice Cairns

Delivery


Do you recognise these people?

Cairns crime statistics

POLICE RECRUITING 1300 BE A COP

Are you interested in joining the QLD Police Service?

Then consider attending one of our FREE Cairns Police Careers Seminars where District Recruiting Officers will explain what is required and you will have an opportunity to find out what it's like at the Academy and in the job by First Year Constables.

Bookings are essential by calling POLICE RECRUITING 1300 BE A COP or online at www.policerecruit.com.au


NEXT CAIRNS SEMINAR DATES:


6.30pm - 8pm Cairns PCYC, McNamara Street, Manunda
May 14
June 11
August 6
October 1
November 12
December 10

6.30pm - 8.00pm Edmonton PCYC, 10-20 Walker Road, Edmonton
April 2
September 3

ATHERTON SEMINAR:

6pm - 7.30pm Merriland Hall, Robert Street, Atherton TO BE ADVISED

INNISFAIL SEMINAR:

6pm - 7.30pm Innisfail PCYC, 2 Palmerston Highway, Innisfail
TO BE ADVISED


Neighbourhood Watch

CAIRNS DISTRICT NHW FACEBOOK SITES
Some NHW groups are now on Facebook

UPCOMING MEETINGS

BRINSMEAD NHW
Next Meeting: Tuesday 3rd June 7pm, Brinsmead Community Centre (opp IGA)
Future Meetings: 05/08, 07/10 & 02/12.


CANOPY'S EDGE NHW
Residents advised by email & newsletter delivery.
NEXT MEETING : TBA- 6.30pm Canopy's Edge sales office, 2 Ashwood CCT.


CLIFTON BEACH NHW -
TBA
Clifton Beach Tennis Courts, Clifton Beach.


EARLVILLE NHW WATCH;
NEXT MEETING - Wednesday May 7th 5.30pm: . Undercover area, Our Lady Help of Christians Primary School, Balaclava Rd (First Wed of every month).
FUTURE MEETINGS: 04/06, 02/07, 06/08, 03/09, 01/10, 05/11 & 03/12.
Residents are urged to become a part of Earlville E-Watch by registering an email address at the address below.


EDGE HILL/WHITFIELD NHW
NEXT MEETING :TBA
(Meetings held at the Edge Hill Bowls Club
Woodward Street
Contact Anita Jones:


EDMONTON NHW
NEXT MEETING :- 7:30pm Monday 19th May 2014 (3rd Monday of every month) Meeting Venue: EDMONTON Police Station, Cattle St.
Gordonvale & Edmonton areas welcome.
Future meeting dates: 19/05, 16/06

HORN ISLAND E-WATCH;

KANIMBLA E-WATCH
Residents are urged to become a part of Kanimbla E-Watch by registering an email address at the address below.


KEWARRA BEACH NHW
Residents are urged to become a part of Kewarra Beach E-Watch by registering an email address at the address below.


KURANDA NHW


MOOROOBOOL NHW
Next meeting- 7pm Tuesday May 6th Cairns Community Radio Board Room, Raintrees Shopping Centre, via Koch Street
Future meetings: 03/06, 01/7, 05/08, 02/09, 07/10, 04/11 & 02/12. ,


MOUNT SHERIDAN E-WATCH
Residents are urged to become a part of Mount Sheridan E-Watch by registering an email address at the address below.


NHWQ PALM COVE GROUP
Next Meeting- Tuesday 10th June 6.30pm Peppers Beach Club and Spa Conference Room
123 Williams Esplanade, Palm Cove
Future meetings: 2/09 & 02/12


TRINITY BEACH E-WATCH
Residents are urged to become a part of Trinity beach E-Watch by registering an email address at the link below.


TRINITY PARK NHW
Next Meeting: 7pm Monday 7th April at Marlin Coast Neighbourhood Watch Lot 2 Reed Rd, Trinity Park
Future Meetings: 2/6, 4/8, 6/10 and 1/12/2014

WEIPA E-WATCH
Residents are urged to become a part of Weipa E-Watch by registering an email address at the address below.


WHITE ROCK NHW
Next Meeting: Monday 12th May, 5.30pm. Trinity Baptist Church, 115 Progress Rd, White Rock.
future Meetings: 11/08 & 10/11.
Residents are urged to become a part of
Whiterock E-Watch by registering an email address at the address below.


WOREE NHW
Next Meeting- Tuesday May 6th 7-8pm
Future meetings: 03/06, 01/07, 05/08, 02/09, 07/10,& 04/11. (1st Tuesday of every month)
Community Learning Centre
Woree High School Windarra St Woree


CAIRNS BUSINESS WATCH (CBD)
Cairns CBD Businesses are urged to register to receive Cairns Business Watch information, crime trends and crime prevention updates relating to the Cairns CBD by emailing


YORKEYS KNOB E-WATCH
Residents are urged to join Yorkeys Knob E-Watch by registering an email address bu clicking on the icon below.

AREAS INQUIRING ABOUT NHW
REDLYNCH
BUNGALOW
WESTCOURT
RAINFOREST ESTATE
PARRAMATTA PARK

If you are interested in helping form a NHW group in one the above surburbs please email us



INACTIVE NHW AREAS IN CAIRNS

Freshwater
Redlynch


For more information about NHW go to: www.police.qld.gov.au/programs/nhwq
www.nhwq.org

SConst Heidi Marek: